Pennywise and pound foolish
One definition of the phrase "pennywise and pound foolish" is to "describe something that is done to save a small amount of money now but that will cost a large amount of money in the future."
I think of this a lot when working with my clients, especially when they are making decisions about technology. (And if I'm being blunt, I see it most among those in the finance area.)
The "price to entry" for a lot of technology can be (perceived as) very high, especially if the organization has been spending little to no money on technology for a long time. I've had more than a few clients who, having not paid much of anything for technology for years, have sticker shock when they find out how much a modern AMS is going to cost them.
But often what they're not taking into account is the incredibly high indirect costs of spending so little on technology. For example, I once had a client tell me that she had staff actually resign from their jobs because, as the staffer put it "our poor technology makes it almost impossible to do my job."
So when you're investing in technology, you really need to think of it as an investment, not just an expense. The money you think you're saving now will likely have to be spent later, and quite possibly even more.
![]()
Wes's Wednesday Wisdom Archives
Don’t ask if you’re not going to answer!
Don’t ask if you’re not going to answer! In the past week, on three different […]
Seek forgiveness rather than permission
Seek forgiveness rather than permission “Seek forgiveness, not permission.” I can’t remember when I first […]
Is a 360 degree view necessary?
Is a 360 degree view necessary? “A 360 degree view of our members should NOT […]
Why data matters
Why data matters I write about data because managing our data effectively will help us […]
It’s about process
It’s about process I’m in the midst of adding an AI agent to my website […]
Data integrity reports
Data integrity reports I speak and write a lot about data integrity reports. So I […]
The most important training tip
The most important training tip I’ve been sitting in a lot of database training sessions […]
Be careful about getting tangled
Be careful about getting tangled “We had done a lot to tangle ourselves up.” – […]
Discipline. Always discipline.
Discipline. Always discipline. I’ve been producing a newsletter in some form for over 25 years […]
Simpler is better
Simpler is better Recently, a client of mine was discussing how they manage membership reinstatements. […]
