Patience and grace

Patience and grace

A past client of mine recently told me: "You inspire confidence and calmness which people need when going through an AMS transition."

This got me thinking about two behavioral attributes that I think are absolutely critical to success when going through any major technology transition: patience and grace.

Technology transitions, no matter how well conceived and executed, are extremely disruptive for most organizations. In most cases, staff is being asked to do work in addition to their "normal" jobs, and they are often working on something in which they have no specific expertise or past experience. In other words, they're learning as they go! So everyone (from senior management to front-line staff) needs to apply a heavy dose of patience while working on these projects.

(And for those who know me well, yes, the irony is not lost on me that I'm a remarkably impatient person. I like to think I'm impatient with systems and processes, not people.)

One definition of grace is "courteous goodwill." A good application of grace is to forgive mistakes. The reality is, many mistakes are going to be made, probably far more mistakes than most are accustomed to seeing. Dealing with all of this requires grace.

And remember, the more of these projects you have going at one time, the more patience and grace will be required.

So as you work through that new technology project, make it your mantra: patience and grace, patience and grace. You'll feel better about yourself and you'll probably have a more successful project.

Wes's Wednesday Wisdom Archives

It is never done – so celebrate!

September 7, 2022

It is never done – so celebrate! A client of mine recently had their official …

It is never done – so celebrate! Read More »

MDR (Minimum Data Required)

August 31, 2022

MDR (Minimum Data Required) I’ve written about minimum viable product (MVP) in software development in the …

MDR (Minimum Data Required) Read More »

Simpler and Faster is Better

August 24, 2022

Simple and Faster is Better Earlier this week I was fortunate enough to attend a …

Simpler and Faster is Better Read More »

Sometimes you just have to try it and see what happens

August 10, 2022

Sometimes you just have to try it and see what happens The single greatest key …

Sometimes you just have to try it and see what happens Read More »

Training and testing

August 3, 2022

Training and testing I’ve written before that the best form of training follows this process: …

Training and testing Read More »

How to save a “failing” project

July 27, 2022

How to save a “failing” project It is not unusual for me to receive a …

How to save a “failing” project Read More »

How to avoid the “IT black hole”

July 20, 2022

How to avoid the “IT black hole” Going all the way back to my days …

How to avoid the “IT black hole” Read More »

The “People” are important!

July 13, 2022

The “People” are important! I’ve written a lot about people, process, and technology over the …

The “People” are important! Read More »

Always look for the MVP

July 6, 2022

Always look for the MVP I first wrote about minimum viable product (MVP) just three …

Always look for the MVP Read More »

The longer you take, the longer it will take

June 29, 2022

The longer you take, the longer it will take It may sound like a tautology, …

The longer you take, the longer it will take Read More »

Scroll to Top