New Features in IMPAK

I recently sat in a demo for ISSI's IMPAK software. I've been working with ISSI since 2002. I've always said that ISSI offers more "bang for your buck" (i.e., functionality for the dollar) than just about any AMS on the market, and the latest offering didn't disappoint.

During the demo, three things jumped out at me:

  1. The contact management piece within IMPAK now provides auto-email capability. Simply put, this means that if an activity is assigned to another user (e.g., a call comes in and another staffer needs to respond to it), the IMPAK system will kick off an email to the staff person who was assigned to the task, even if that person is not logged into the database.
  2. Their grassroots module now has an integration with CapWiz.
  3. A sponsors module has been added as a separate module (sponsors used to be managed within events). This provides additional functionality.

As is typical of ISSI, all of these modules come as part of the baseline package. I'm amazed at what they squeeze into their AMS for such a relatively low price.

UPDATE: Full disclosure: EDM is an independent third-party consulting firm. This means we have no financial relationship with any of the vendors mentioned in this blog. We provide unbiased opinions on what we see.

About Wes Trochlil

For over 30 years, Wes has worked in and with dozens of associations and membership organizations throughout the US, ranging in size from zero staff (all-volunteer) to over 700. In that time Wes has provided a range of consulting services, from general consulting on data management issues to full-scale, association-wide selection and implementation of association management systems.

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