Don't let the process slow you down from getting results

I’m a process consultant so I love process. But when you work on any project, it’s important to keep the end-goal in mind (the project’s objective) and not allow process to take over or cause you to lose focus on the objective.

For example, when I help my clients select a new association management system, there is a process I typically follow. But that process is only a guideline. If my client can make an informed and wise decision about a new AMS without going through all the typical steps of the process, that’s just fine with me! The sooner a decision is made, the sooner the client can start working on implementing a new system.

Process is just a means to an end. And if the process can be shortened or modified and still achieve the objectives, then have at it!

About Wes Trochlil

For a quarter century, Wes has worked in and with dozens of associations and membership organizations throughout the US, ranging in size from zero staff (all-volunteer) to over 700. In that time Wes has provided a range of consulting services, from general consulting on data management issues to full-scale, association-wide selection and implementation of association management systems.

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