Don't let the process slow you down from getting results

I’m a process consultant so I love process. But when you work on any project, it’s important to keep the end-goal in mind (the project’s objective) and not allow process to take over or cause you to lose focus on the objective.

For example, when I help my clients select a new association management system, there is a process I typically follow. But that process is only a guideline. If my client can make an informed and wise decision about a new AMS without going through all the typical steps of the process, that’s just fine with me! The sooner a decision is made, the sooner the client can start working on implementing a new system.

Process is just a means to an end. And if the process can be shortened or modified and still achieve the objectives, then have at it!

About Wes Trochlil

For over 30 years, Wes has worked in and with dozens of associations and membership organizations throughout the US, ranging in size from zero staff (all-volunteer) to over 700. In that time Wes has provided a range of consulting services, from general consulting on data management issues to full-scale, association-wide selection and implementation of association management systems.

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