When I help my clients through the process of selecting a new association management system, they also get the benefit of reviewing existing business processes and thinking about the people involved.
Every project is about people, process, and technology. Selecting a new AMS gives you the opportunity to review all three of those aspects of your organization: The technology you are using, the people managing the technology, and the processes used.
So when you’re considering a technology change (even just a system upgrade) think about using that time to also consider your processes and the people involved. Changing technology in a vacuum won’t provide as much value.