Data is for action
When deciding whether or not to collect a piece of data, there is a simple question that will help you decide: "What action will I take on this data, either immediately or in the long-term?" If you can't answer that question clearly, then you don't need to collect that data. (Note: An answer of "Well, we might use it in the future" is the same as answering "We will take no action on this data.")
For example, suppose during a given event registration, you ask for the following data:
- dietary restrictions
- accessibility needs (ADA)
- select which sessions you will attend
- tell me your highest level of education (e.g., bachelor's, master's, Ph.D.)
Do you need to collect all of this data? For each one, ask "What action will I take on this data, either immediately or in the long-term?" The answers might look like this:
- dietary restrictions - IMMEDIATE (Tells us if we need to provide alternative meals)
- accessibility needs (ADA) - IMMEDIATE (Tells us if we need to provide alternative access options)
- select which sessions you will attend - IMMEDIATE (Tells us how big we need to make each room for sessions)
- tell me your highest level of education (e.g., bachelor's, master's, Ph.D.) - UNCLEAR (there is no immediate need because we won't change anything for the event based on this response, and there is no specific long-term usage identified for this data)
There is a great temptation to collect lots of data whenever we can, on the assumption that more data is better than less. But if you've got no clear plans for taking action on the data provided, then don't collect it.
![]()
Wes's Wednesday Wisdom Archives
Who is in control?
Who is in control? Speaking with a client once about their database project, the client […]
Sometimes Staff Has to do the Work
Sometimes staff has to do the work… As a child, I was attracted to computers […]
Documentation and the Great Resignation
Documentation and the Great Resignation Unless you’ve been living under the proverbial rock, you’ve heard […]
Data Management Strategy
Data Management Strategy Do you know what your data management strategy is? If you have […]
It’s always about trust
It’s always about trust When I work with clients on almost any data management project, […]
You can’t outsource buy-in
You can’t outsource buy-in One factor consistent with all of my most successful projects is […]
Use it or lose it!
Use it or lose it! I’m referring here to the data you collect. If you […]
“If I could only do one thing…”
“If I could only do one thing…” Managing data throughout your organization can be overwhelming. Do […]
Gratitude
Gratitude As Thanksgiving in the US approaches, I’m reminded of the importance of gratitude, in […]
“It’s more than I have, but less than I want.”
“It’s more than I have, but less than I want.” “It’s more than I have, […]
