Wes’s Wednesday Wisdom

“We run the report three times and get three different results.”

“We run the report three times and get three different results.” “We run the same report three times and get different results.” In my 21 years of consulting, I’ve probably heard this (or something similar) dozens, if not hundreds, of times. What the user is usually saying is that when they run two different reports […]

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“Your current habits are perfectly designed to deliver your current results.”

“Your current habits are perfectly designed to deliver your current results.” “Your current habits are perfectly designed to deliver your current results.” – James Clear I’m a big fan of James Clear because much of data management is based on habits. Whatever business process we develop, if we execute it long enough, it becomes habit. And so,

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There is value in just going through the exercise

There is value in just going through the exercise I was working with a client recently on helping them adopt new business rules for managing the customer relationship management (CRM) aspect of their association. The project includes reviewing how staff throughout the organization interact with members and customers, and included discussion of what type of data should be captured,

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