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Two New Articles Posted – What could possibly go wrong during selection and implementation?

[et_pb_section][et_pb_row][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] What could possibly go wrong during the selection and implementation phases of a new AMS project? Plenty. You can read about which issues to watch for during the selection phase here. And here are some key stumbling blocks during the implementation phase. Of course, if you’re already …

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New Article Posted – Association Data Management Trends for 2015

Over the course of the past 16 years of consulting, I’ve had the opportunity to work with hundreds of associations, ranging in size from zero staff (all volunteer) to over 700. Clients and colleagues often ask me what the trends are in associations these days, especially as they relate to data management. Here are the …

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New Article Posted – You Have to Actively Manage Your Database

I encounter people (often executive staff!) who perceive association management software (AMS) to be similar to other software products like MS Word. That is, they think of AMS software as the kind of software you buy, install, and use as you need it. Let’s face it, once you learn the key things you need to …

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New Article Posted – Using SMART Objectives to Manage Your Database

According to Wikipedia, the SMART mnemonic was developed by George T. Doran in 1981. I was first exposed to it in a day-long seminar in project management back in the ‘90s. The SMART mnemonic is a way to clearly communicate what you are trying to accomplish, and to clearly measure if the goals you are …

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New Article Posted – "I'm as engaged as I want to be."

I believe understanding and measuring member engagement is not a fad; it’s a critical part of every association’s long-term survival and relevance. When associations measure member engagement, they discover that some portion of the membership (20%? 30%? 50%?) is not engaged at all and the natural tendency is to say “We need to do something …

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New Article Posted – Importing Data Isn't Always as Simple as it Seems

One of the most common requests I hear from my clients is that they want to be able to easily import outside data into the database. They might have things like lists of attendees from meetings not managed in the primary database; or membership leads gathered from a trade show staff recently attended; or names …

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New Article Posted – Measuring Engagement: Just a Fad, or Here to Stay?

Within the association community, there is always buzz around something. For the past several years, the buzz was “big data.” More recently, the buzz has turned to engagement, specifically measuring member engagement. In fact, in my latest annual one-question survey, engagement was the most commonly identified issue from respondents. Click here to read the rest …

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New Article Posted – Amazon and Other e-Commerce Sites Set the Bar

Amazon.com is easily my favorite place to shop online. Everything about the experience there is top-notch. Of course, any of us who shop on Amazon have had the same or similar experiences. That includes your members, too. And therein lies the rub for all associations. Click here to read the rest of the article. Of course, …

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New Article Posted – Developing a Cycle of Virtuous Data Management

In last month’s newsletter, I discussed the Cycle of Doom, which I see repeated too often at many associations. But there is an antipode to this cycle, which I call the Cycle of Virtuous Data Management, or simply, Cycle of Virtue.: Click here to read the rest of the article. Of course, if you’re already on my announcements …

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New Article Posted – The Seven Deadly Sins of Database Management

I’ve posted a new article on my website. In Christianity there is a commonly known list of “seven deadly sins,” which as Wikipedia explains, has been used to educate and instruct Christians concerning fallen humanity’s tendency to sin. With that list in mind, I present the seven deadly sins of database management: Click here to read the …

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