Back to basics

Back to basics

Over the past couple of years I've noticed that some AMS vendors are adding in more sophisticated automated duplicate record checkers into their systems. These are not just "is this email already in the database" but much more. For example, one vendor has a tool that not only identifies potential duplicate records but also calculates the percentage likelihood of it being a duplicate!

Duplicate records are a challenge for every organization. And it will be a challenge forever. So the more tools we have at our disposal to address the issue, the better.

But like every tool, these tools are only as good as the staff using them. I've also observed over the past couple of years that many associations that know they have issues with duplicates aren't doing much about it. They say "We know this is a problem, but it's so overwhelming that we're just kind of working around it." Which said another way is "We're not doing anything about it."

Managing duplicates is a never-ending challenge for database management in general. But it's a core tenet to keeping a good, clean system. So be vigilant about managing duplicate records. And if you're not already, take advantage of all the duplicate management tools your vendor provides, and keep your system clean!

Wes's Wednesday Wisdom Archives

Don’t forget, your staff have day jobs…

February 18, 2026

Don’t forget, your staff have day jobs… The vast majority of my work is finite […]

Beware the automated “How did we do?” trap!

February 11, 2026

Beware the automated “How did we do?” trap! One of the downsides of technology is […]

Hindsight is 20/20

February 4, 2026

Hindsight is 20/20 I’m currently working with a client that is moving from their legacy […]

Cheaper now; costlier later.

January 28, 2026

Cheaper now; costlier later. Most of my clients are very cost-conscious, understandably. After all, who […]

The unified shopping cart: Dreams vs. reality

January 21, 2026

The unified shopping cart: Dreams vs. reality One of the more common requests I hear […]

Don’t forget to celebrate!

January 14, 2026

Don’t forget to celebrate! Truth be told, I’m not a big celebrator. (Maybe it’s because […]

Three thoughts on duplicate records

January 7, 2026

Three thoughts on duplicate records Duplicate records are a reality in any database of any size, […]

Please don’t do this…

December 17, 2025

Please don’t do this… I’ve noticed a trend among online retailers that I want to […]

AI is perpetually patient

December 10, 2025

AI is perpetually patient My friend and colleague Noel Shatananda of fusionSpan was providing me some […]

User adoption is (almost) all that matters…

December 3, 2025

User adoption is (almost) all that matters… I was speaking with an association recently about their […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top