Garbage in, gospel out
We've all heard the phrase "Garbage in, garbage out." If the data entered into the system is bad, any reports coming out of it will be bad. Simple.
But what about "Garbage in, gospel out"? (I first heard this from my father.) Translated, this is reflected in the attitude of "If the system says it is so, it must be."
We've probably all encountered this with a consumer goods company when the customer service rep says "Sir, my records show your service is working fine," as I sit on my end with no internet service.
The antidote to Garbage in, Gospel out is "Trust, but verify." It's ok to assume your data reports are good, as long as you've verified they are good! One way to verify your data is through the use of data integrity reports.
Wes's Wednesday Wisdom Archives
Improvement is never linear
Improvement is never linear One of the many lessons one learns over a lifetime is […]
Don’t forget to take a “before” picture!
Don’t forget to take a “before” picture! Whenever I start on a big home clean […]
Are you being penny wise and pound foolish?
Are you being penny wise and pound foolish? Two quick customer service stories to illustrate […]
AMS Products are getting better – and what that means for you
AMS Products are getting better – and what that means for you I’ve been working […]
Using AI beyond content generation
Using AI beyond content generation Recent surveys by ASAE and others suggest nearly 90% of associations […]
If you’re training, PLEASE do this…
If you’re training, PLEASE do this… If you’re doing any kind of software training, or […]
Don’t confuse motion with improvement
Don’t confuse motion with improvement I wrote recently how action can produce information. But an […]
Perfection is expensive (in fact, it’s not possible!)
Perfection is expensive (in fact, it’s not possible!) “Perfection is expensive. The last 5 percent […]
AI is a journey, not a destination
AI is a journey, not a destination Lately I’ve noticed a lot of associations talking […]
Action produces information
Action produces information “Action produces information. If you’re unsure of what to do, just do […]