When I’m working with a new client on a project, for example, selection of a new AMS, they’ll often ask me “Who should be involved in this project? Which staff should I include?” Along with including all the people who are the subject matter experts that need to be included, and the senior staff who
Keep your friends close, and your enemies closer Read More »
I’ve written about this twice in the past year (here and here) so obviously some companies are not reading my blog! Once again, in the past week, I’ve contacted two different software companies, using either their online “contact us” form or their “sales@” email address. And once again, nearly a week later, no response. So ask
Is anyone monitoring your "contact us" form? Read More »
Ever wonder how effectively you’re managing your database? This quiz I created, posted on the WildApricot blog, can help you figure that out. Click here to see the questions, take the quiz, and see how you rate against other organizations.
How well are you managing your database? Read More »