July 2007

Checking references; look for the older clients

One of the cardinal rules when buying a new association management system is to be sure to check references. Presumably the references the vendor provides you are clients of theirs that are happy with the product and services. Of course, it's important to check with references, but one element of reference checking that is often

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What baseline functionality should an AMS have?

I’m often asked this question (or a variant of it) by my clients and others. “Well shouldn’t every association management system have [fill in the blank] functionality?” The answer is, “Well, maybe.” I’ve pondered this question for several years, actually, and I’ve finally decided there are only four basic functions any product that calls itself

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One System or Multiple Systems?

Frank Sarlo from PDA recently posted the following to the ASAE technology listserver: "Our Programs and Meetings Department is researching online conference registration systems that are separate from our AMS system. Their current choice is Cvent. What are your thoughts about this separation of systems? Can the advantages gained outweigh the additional systems integration and

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