I’ve posted a new article on managing volunteer data. Click here to read it.
One thing that distinguishes associations from almost all of their for-profit competitors is volunteers. Whether it’s your board of directors, committee members, speakers, or writers, associations have a strategic advantage in that their “customers” are actually developing the products and services that associations ultimately sell. And the association’s “customers” often are creating the actual content that the association provides (e.g., speakers and writers).
And yet, most of my clients struggle with managing data related to their volunteers. Click here to read the rest of the article…