Just Respond

Just Respond

Growing up my father used to tell my many siblings and me that if we showed up to work on time and sober, we'd probably do just fine. I always thought he was joking until I entered the workforce and discovered he was right! You can really stand out if you just show up when you're supposed to (on time) and do your job like you're supposed to (sober).

A corollary I'd add to this is to "be responsive" when you're working with others. As I wrote recently, most people just really want to be heard. And one of the best ways to let people know they've been heard is to respond to their requests, suggestions, and ideas.

To be clear, I don't mean you have to agree with everything you hear or do everything someone suggests. But something as simple as acknowledging that you received the request, suggestion, or idea and that you'll respond accordingly will go a long way to building trust and creating success.

One of the greatest compliments I receive from my clients is "My staff tells me you're very responsive." I know for a fact I'm not solving all their problems (no one could), but staff is happy because they're being heard. And all it took was for me to respond to them.

Wes's Wednesday Wisdom Archives

Who should “own” the database?

September 8, 2021

Who should “own” the database? One of the most common questions I get from my …

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What makes you weird?

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What makes you weird? When I work with clients on selecting a new association management system, one …

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Why “AMS Consortiums” Don’t Work

August 25, 2021

Why “AMS Consortiums” Don’t Work About once a year I will get a call from …

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Your vendor will disappoint you

August 18, 2021

Your vendor will disappoint you I follow politics as a hobby. A past publisher from …

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Learn how to lose

August 11, 2021

Learn how to lose “Winning is great, sure, but if you are really going to …

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Ownership is Required

July 28, 2021

Ownership is required When asked for the most common reason AMS implementations fail, I typically respond …

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It’s all relative…

July 21, 2021

It’s all relative… Over the course of my 22 years of consulting, I’ve consulted with …

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Eliminate to optimize

July 14, 2021

Eliminate to optimize So much of data management is habit (both good and bad) which is …

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For data governance, ask “Why?”

July 7, 2021

For data governance, ask “Why?” Recently I’ve had the opportunity to work on several data …

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More on Meetings

June 30, 2021

More on Meetings I’ve written before about the importance of making sure your meetings are …

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