Just Respond
Growing up my father used to tell my many siblings and me that if we showed up to work on time and sober, we'd probably do just fine. I always thought he was joking until I entered the workforce and discovered he was right! You can really stand out if you just show up when you're supposed to (on time) and do your job like you're supposed to (sober).
A corollary I'd add to this is to "be responsive" when you're working with others. As I wrote recently, most people just really want to be heard. And one of the best ways to let people know they've been heard is to respond to their requests, suggestions, and ideas.
To be clear, I don't mean you have to agree with everything you hear or do everything someone suggests. But something as simple as acknowledging that you received the request, suggestion, or idea and that you'll respond accordingly will go a long way to building trust and creating success.
One of the greatest compliments I receive from my clients is "My staff tells me you're very responsive." I know for a fact I'm not solving all their problems (no one could), but staff is happy because they're being heard. And all it took was for me to respond to them.
![]()
Wes's Wednesday Wisdom Archives
Maintenance isn’t sexy
Maintenance isn’t sexy I remember reading once long ago that one of the reasons our […]
“Will I still have a job when this is done?”
“Will I still have a job when this is done? While working with a client […]
Evolution, not revolution
Evolution, not revolution I don’t recall where I first heard it many decades ago, but […]
The power of the users’ group
The power of the users’ group Recently in an online users group forum for an […]
Who is your data evangelist?
Who is your data evangelist? I was recently talking with a client of mine about […]
Who is your data evangelist?
Who is your data evangelist? I was recently talking with a client of mine about […]
Ratio of Data to Errors
Ratio of Data to Errors One of the elements of a good data governance plan […]
Back to basics
Back to basics Over the past couple of years I’ve noticed that some AMS vendors […]
Your people matter
Your people matter I’ve written many times about how people, process, and technology have to […]
We remember moments…
We remember moments… “We do not remember days, we remember moments.” – Cesare Pavese Another […]
