Testing your Training

Associations spend a lot of time and money on training (or at least they should). But I wonder if any associations test for comprehension following training? And what about three-month or six-month "check-ins" to see if the training has "stuck"? Do you provide a venue for trainees to provide feedback about the training?

Training is one of those items that is so easy to cut from the budget, yet so incredibly important for long-term success of your data management system. And even if you do invest in training, how do you know if you're getting your money's worth? I'd recommend that as part of your training program you develop a structured feedback mechanism for attendees to ensure that your stated learning objectives have been accomplished. Otherwise you really have no idea if your training is working or not.

About Wes Trochlil

For over 30 years, Wes has worked in and with dozens of associations and membership organizations throughout the US, ranging in size from zero staff (all-volunteer) to over 700. In that time Wes has provided a range of consulting services, from general consulting on data management issues to full-scale, association-wide selection and implementation of association management systems.

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