Gartner CRM Summit 2007

Take-aways from Gartner, Part 4

Other posts on the Gartner CRM Summit 2007 can be found here. One of the Gartner presenters identified three areas where CRM implementations face the most “pain”: Employee Turnover Metrics Processes I think associations face these problems, as well, but to varying degrees. Employee turnover: Because AMS implementations can take so long (sometimes more than …

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