Action produces information

Action produces information

"Action produces information. If you're unsure of what to do, just do anything, even if it's the wrong thing. This will give you information about what you should actually be doing." - Brian Armstrong, co-founder of Coinbase

This is the great thing about data and why I've been in this business so long. Data gives us information and can tell us what to do next. Or as Armstrong points out above, maybe what NOT to do next.

But the important takeaway is that in order to get information, you need to take action. That action could be something as simple as sending a note to all your members asking them to update their contact information to something more sophisticated like A/B testing your email headlines.

But in either case, taking action and learning from that action is the key. Too often I find my clients are somewhat paralyzed with what to do next. One thing you won't learn from is inaction! So take a step, learn from it, and keep moving!

Wes's Wednesday Wisdom Archives

Don’t do that…

November 4, 2026

Don’t do that… One of my very favorite pieces of advice to give clients is […]

A harsh truth about your members…

October 28, 2026

A harsh truth about your members… Just over 20 years ago, the book “He’s Just Not […]

Should you chug or sip?

October 21, 2026

Should you chug or sip? I was recently meeting with two staff at a client […]

Why bother with a consultant when I have AI?

October 14, 2026

Why bother with a consultant when I have AI? As AI becomes increasingly powerful, the […]

Guardrails can be helpful!

October 7, 2026

Guardrails can be helpful! When selecting a new AMS, I find my clients are often […]

“If you knew this information, what might you do differently?”

September 30, 2026

“If you knew this information, what might you do differently?” I had a conversation with […]

Showing is not teaching

September 23, 2026

Showing is not teaching In my experience, when new staff members are taught how to […]

Data management is improvisation

September 16, 2026

Data management is improvisation I was listening to a podcast recently featuring TV writer Rob […]

Who own the AMS company is like the weather…

September 9, 2026

Who own the AMS company is like the weather… When I work with clients to […]

“As good or better than me.”

September 2, 2026

“As good or better than me.” I was recently speaking with a software developer working […]

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top