BONUS TIP: Trust! That’s right, trust. During the implementation process, you have to learn to trust your vendor and trust your staff. You have to enter the process with the belief that everyone has the organization’s best interest in mind (until proven otherwise). This means having open and honest debates and being willing to consider new ideas, new processes, new ways of doing things.
System implementation is a difficult process, fraught with potential pitfalls. But having been through dozens of successful implementations over the years, it is possible to get through them without losing your mind!