Several years ago, I suggested to a client of mine that they needed to add a new position to their staff, a position I called the data records manager. What I meant by this was someone responsible for making sure all the data within the organization was being managed appropriately. Interestingly, since that time, the for-profit arena has seen the rise of a position called Chief Data Officer (CDO).
My client asked a very good question: “If we’ve gotten by for the past ten years without a data records manager, why do we need this position now?”
I answered the question of why in this blog post. There is no question the need for the position, or at least the responsibilities related to the position, should be addressed by every association. If your current staff responsibilities don’t include these areas, then they either need to be added to existing staff responsibilities or an entirely new position needs to be created.
The data records manager (DRM) should have the following responsibilities:
Through active data management, the ultimate goal of the DRM is to ensure that staff and customers have a positive view of the data within the organization and are using the data to advance the organization’s mission. A successful DRM will develop a virtuous cycle of data management that will be self-reinforcing.
It’s time. If the responsibilities outlined above are not included in anyone’s job description you must determine how to incorporate them in your organization.
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