While there are many factors that affect long-term success of an AMS, one underlying factor is user adoption. User adoption reflects how well (or not) the staff takes to using the new database. That is, do they fully embrace the system, find workarounds to avoid using it, or even actively work against its success?
Finally, it should be noted that selecting the right system for your organization is absolutely critical for user adoption. It’s nearly impossible to improve user adoption of a tool that simply doesn’t do what the organization needs it to do.
User adoption is key to long-term success in your database. By addressing these five issues (and selecting the right system) you will greatly improve the odds of users adopting the database.
This article originally appeared in the May 15, 2009, issue of Association Trends. Reprinted with permission.
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