At a session at TAUG (TMA Resources Annual Users Group meeting), Ron Moen asked a great question: "How many of you 'mystery shop' your own association?" What a GREAT question. I'd be willing to bet the answer is somewhere around 1% of all associations actually do. I typically do this as a side-effect of the …
So this is very cool: http://wiki.avectra.com Avectra has created a wiki for (as they put it) "the use of its staff, clients, prospects and partners to share and expand our knowlege of netFORUM." Right now it's still an open site. It will be interesting to see if stays public, because it's bound to include information …
For years now I've been hearing from vendors about "dashboards." (I think the first time I heard the term was in 1998.) And I've seen some VERY slick dashboard tools, most recently at Protech's first Customer Conference. But I can honestly say, with the hundreds of associations I've worked for, worked in, and know of, …
I had the opportunity to attend TMA Resources Annual Users Group meeting (TAUG) last week in Albuquerque. They put on a very impressive event, including two sessions specifically focused on AMS consultants. TMAR is focused on their new AMS product dubbed Personify. The product looks very slick, including some nice integrations with Business Objects for dashboards, …
I'm always urging my clients to develop staff positions that focus on maintenance of the database. And I don't mean a dba in the traditional sense (i.e., one who tunes the system and keeps the technology running) but a staffer who is responsible for making the database work for the organization. The National Defense …