Abila, formerly Sage Nonprofit Solutions, which focuses on nonprofit organizations and government agencies, has acquired Avectra, one of the major AMS providers to the association market. Click here to read the press release from Abila. As I wrote last year about the YourMembership acquisition of Affiniscape, I’m generally skeptical of these kinds of deals. I find […]
Significant Acquisition in the AMS Space Read More »
I’ve posted two new articles on my website. The first article is entitled Do You Trust Your Vendor? The second is entitled Is Your Database Management Successful? (I seem to have a lot of questions these days!) In the first article you can read why I’ve continued to use the same builder for many years for
Two New Articles Posted Read More »
One of the most frequent pieces of advice I give my clients is to host regular internal users group meetings. You can read all about them here. Recently I received an unsolicited email from one of my clients, the American Society of Echocardiography. Hilary Lamb, ASE’s Chief Operating Officer sent me the following email (which I’ve
The importance of regular internal users group meetings Read More »
All of my trade and professional association clients track titles. Your title is what you put on your business card. But titles vary broadly. For example, the senior staffer at an organization might be President, CEO, Chief Executive, Chairman, Executive Director, or even Principal. So if I want to pull a list of all these
I’ve posted a new article on my website. One of my primary consulting services is helping associations select new association management software systems. I get calls and emails all the time from association executives who are frustrated with the system they have in place. They are looking for guidance in choosing a system that’s right for
New Article Posted – Your Database: Three Choices Read More »
I recount below a conversation I had recently with Mark Sedegly, CEO of MemberClicks: Wes: “Mark, do you offer any kind of ‘optimization services’ for your clients, to help them get better use from your AMS?” Mark: “Yes, we do, and it’s free.” Wes: “Free? Why would you offer it for free?” Mark: “Because it’s
TMA Resources recorded several short video interviews at last week’s ASAE Membership, Marketing, and Communications Conference in Washington, DC. I’ve posted my interview on my website. Click here to see it and several other video interviews from me. Also be sure to check out all of the other great interviews at TMA Resources website.
"Live" from ASAE's Membership, Marketing, and Communications Conference Read More »
I’ve posted a new article on my website. From what I read and hear, it seems engagement, and particularly member engagement, is all the rage with associations these days. (In fact, I’m presenting on member engagement at the upcoming ASAE Marketing, Membership, and Communications Conference in June in Washington, DC.) First, what is member engagement? I prefer David Gammel’s definition, from
New Article Posted – Obstacles to Measuring Engagement Read More »
I participated in a panel discussion of AMS experts on the future of the Association Management System (AMS) hosted by Aptify. An e-book was created from that discussion and is available for free from Aptify via this page: Click here and scroll to the bottom If you’re thinking about the future of your own AMS,
The Future of the AMS – A free e-book Read More »
My question: Why do associations frequently “hide” audience feedback from speakers? When I work with my clients, a common discussion point is capturing speaker feedback in the database. Typically associations want to do this via an online survey (which makes sense). But quite often, someone on staff will say “But we want to be able
A question for my association colleagues Read More »