I’ve made some minor but significant changes to my website. You can now find all of my videos on this dedicated page. And of course, I continue to add to my free resources page. If you haven’t already, be sure to sign up for my free monthly article.
New things on my website Read More »
I just received an email from Bill Stover, CEO & President of YourMembership, announcing the merger of YourMembership and Affiniscape. According to the press release, the combined companies now serve over 2,300 organizations in 32 countries around the world. This would make them one of the very largest AMS providers, in terms of number of
Merger Announcement Read More »
I’ve posted a new article on my website. While most of my clients use centralized association management software (AMS) systems, which are designed to manage all of an association’s data, almost every one of my clients also uses some third-party system in addition to the AMS. Examples of third-party systems include broadcast email systems (e.g., MagnetMail,
New Article Posted – When Using Third-Party Systems, Don’t Leave Valuable Data Behind Read More »
I’ve posted a new article on my website. For over five years, I have been writing about the benefits of business intelligence for associations. And for five years I’ve been waiting to see signs of more associations adopting a business intelligence approach to using data. I’ve been waiting patiently for case studies of associations using
New Article Posted – Why Associations Struggle with Business Intelligence Read More »
I recently received the monthly newsletter from Matrix Group, one of the many vendors on my list of AMS vendors. In the newsletter, Matrix’s CEO, Joanna Pineda, outlined how Matrix had hosted a “town hall meeting” with their customers, in order to outline new enhancements to the product, as well as to solicit feedback from
Are you asking your customers (or members)? Read More »
My friend and colleague Ray van Hilst at Vanguard Technology is conducting an association benchmarking survey about website redesign. Ray is using this information as part of his presentation at the ASAE Tech Conference in December. (I’m also presenting twice at the Tech conference; you can get all the details here.) To respond to Ray’s
Do You REALLY Know What Visitors Think of Your Website? Read More »
I had the opportunity to get a sneak-peak at iMIS 20, which ASI is releasing on December 6, 2012, at the ASAE Technology Conference, and will be available to customers for deployment in January 2013. While this release, by ASI’s suggestion, is more evolution then revolution, it is a repositioning of iMIS as not just
Coming soon – iMIS 20 Read More »
This one isn’t so much a philosophy as just a sensible business practice. You MUST have some type of disaster recovery plan in place. And not just for your technology, but for your entire organization’s operations. (By definition this includes all of your technology.) Back in late 2001, a colleague of mine managed a small
Technology philosophy #7 – Have a disaster recovery plan Read More »
Bryan Kelly of Association Mavens interviewed me last week on the Five Realities of an AMS Implementation. You can watch that here.
See the 5 Realities of AMS Implementations Interview Read More »
This is somewhat related to philosophy #5, in that no matter what decision you make about technology (or any other decision you make in life!), you’re going to have to make trade-offs. In philosophy #5, I pointed out that “free” doesn’t mean “without cost.” In this case, the trade-off for free software was a cost of
Technology philosophy #6 – Everything comes with a tradeoff Read More »