I recently made a donation to my local Boy Scouts of America chapter. In return for my donation (although I did not know it at the time) I was sent a BSA polo shirt. I didn’t want the shirt. Had BSA asked, I would have told them to keep it. That would have saved the […]
Here's my money, but keep the premium Read More »
I’ve posted a new article on my website. I’ve been working in association management system (AMS) software since 1990. That makes me old. But it also means I’ve seen a lot of change over the years. In no particular order, here are the changes that have had the greatest impact on associations: Click here to read the rest of the
New Article Posted – Oh, The Changes I've Seen! Read More »
On the Edmunds website is a very slick tool that will allow you to calculate the TCO (total cost of ownership, which they’ve cutely trademarked as true cost to own) for a car you may be considering for purchase. The true cost to own tells you what the car will really cost you once you
Make sure you understand TCO (total cost of ownership) Read More »
One of the primary services I provide to my clients is helping them select and implement new association management software. Because there are so many choices available (here’s a list that I follow), my clients use me as an insurance policy, to make sure they make a choice that’s right for their organization. While having
Seek Dividends, Not Just Insurance Read More »
I’m working on an RFP for a client for the selection of new association management software system. As I’m working through the list of required functionality, I’m struck by just how much functionality is available
Don't Expect EVERYTHING from Your Database Read More »
When I work with clients on their data management processes, I’m always looking for ways to make life easier for the staff as well as for the customer. That typically means finding ways to make the database do more of the work for us, so as to lower labor intensity. But sometimes it’s either not
Workarounds aren't always bad Read More »
My colleague and client Dave Martin of the Electronic Retailing Association is seeking to fill two marketing positions. Marketing Manager (up to $55k salary) – http://asi.careerhq.org/jobs#/detail/3852262 Marketing Coordinator (up to $40k) – http://asi.careerhq.org/jobs#/detail/3853861 The position is located at the ERA offices in Arlington, VA (no relocation available). If you are interested, you can apply online via the
Two Job Openings at DC-area Association Read More »
I’ve written several times before about managing email opt-outs (Here’s a short list). One issue that I continue to encounter with my clients is that the management of opt-outs tends to be too broad. That is, the opt-out is all or nothing; say yes and I’ll send everything, say no and you’ll receive nothing. We
I use a Mac and thus I use Office 2008. Office 2011 was recently released, with much fanfare, in part because Microsoft is replacing their Entourage calendar/email program with Outlook. I’m not an Outlook user, so this particular change doesn’t mean much to me. However, I do use Entourage’s calendar function, because not only do
Sometimes One Feature is Enough Read More »