And that’s why there are so many association management system (AMS) options available. Quite often I’m asked by potential clients “Isn’t there just a ‘best’ AMS product that you can point me to?” I usually respond, “If there were, I’d have already bought the company that makes it.” There is no single “correct” answer to […]
There is no single "correct" solution to any problem Read More »
I’m pleased to announce that I’ve entered into a partnership with the Florida Society of Association Executives (FSAE) to offer FSAE members a major discount on my RFP Shell and basic remote consulting. With this package, FSAE members only will receive EDM’s “Basic Remote Consulting” package ($500 value) and EDM’s time-tested RFP Shell ($495 value)
EDM Forges Partnership with Florida SAE Read More »
Last week I had the opportunity to speak at the Protech 2010 Fusion Users Conference in Washington, DC. I also got to sit in on some other sessions and part of the opening session. One of the sessions I attended discussed many of the third-party information and products available for use with Protech’s CRM4M product. Because
Observations from Protech Fusion Users Conference Read More »
UPDATE: Title of blog post fixed A new article has been posted to my website. Decreased online registrations. High levels of customer complaints. Increasing training expenses. All warning signs that led one of my clients to conclude that their registration process was crying out for simplification. Are your processes too complicated? It may be that
Simplifying Your Processes Means Limiting Your Inputs – New Article Posted Read More »
A friend of mine at the Partnership for Public Service forwarded me a job listing for a new database manager position they are adding. A brief listing follows. For complete details, contact Christine Carroll, Vice President, Development, at CCarroll@ourpublicservice.org. Database Manager for the Partnership for Public Service Over the next six months, the Partnership will implement a new customer
Nonprofit Seeks Database Manager Read More »
A recent notice for an AMS vendor’s annual users conference reminded me of how supremely important user conferences are. I’ve written about users conferences that I’ve attended (see here) and why users groups are so important (see here and here and here). I feel so strongly about the value of users conferences that I always
Are you attending your users conference? Read More »
A new article has been posted to my website. When issues are raised during a project, there are three challenges faced by the project managers: capturing the issues, acting on the issues, and reporting back to staff about the issues. That last point is critical; one of the most frequent complaints I hear from staff
Three Reasons Why You Need a Formal Tracking System – New Article Posted Read More »
Would you fly in an airplane that had never been tested? Of course not. Yet every day, associations are using their production/live databases for testing new processes, which is just like testing a new airplane with a full load of passengers. As I write in my book Put Your Data to Work: 52 Tips and
It's like testing a new plane with passengers on board… Read More »
In the past I’ve written about how much I hate taking surveys. (Read that here.) One of the reasons I hate taking surveys is that most survey takers never tell you what will change (or has changed) as a result of the feedback provided. So I was delighted to read an email missive from ASAE,
Kudos to ASAE for Responding to Survey Results Read More »
Avectra has appointed Richard Davis as CEO of the company. You can read all the details here: http://www.avectra.com/Pages/AvectraAppointsNewCEO.aspx Changes at the CEO level of AMS companies are exceedingly rare, in part because most AMS companies are privately held and the CEO tends to be the founder. Avectra is one of a handful (two? three?) of
Avectra Appoints New CEO Read More »