I recently made a donation to NTEN’s scholarship fund for their annual meeting (NTC, which I wrote about here.) NTEN was shooting to raise $10,000, which would then be matched by Convio, giving NTEN a total of $20,000 to use as scholarships for NTC. The good news is that NTEN reached their goal. As a […]
Great idea for thanking your donors Read More »
I’ve posted a new article on my website, which is excerpts from the recent interviews I did with the CEOs from six association management software companies. You can read the article here. You can also hear all of the interviews in their entirety here. Of course, if you’re already on my announcements list, you would
CEO Interview Excerpts Read More »
I’m very pleased to announce the release of my new book, Putting Your Data to Work: 52 Tips and Techniques for Effectively Managing Your Database, published by ASAE & the Center for Association Leadership. For those who read the book, I’d love to get your feedback on what’s working and what’s missing. Since it’s an
New Book Released! Read More »
I’ve always thought the CRM for Members product that Protech Associates has built on top of the MSCRM product was a good AMS product. But the software and implementation has traditionally been rather pricey, so up to now it hasn’t been appropriate for “smaller” associations (e.g., those under 15 staff). But now Protech is offering
Protech Begins Offering Hosted Solution for Smaller Associations Read More »
I’ve posted a new white paper on my website, entitled “Nine Keys to Long Term Success of Your Association Management System” The paper is based on extensive interviews with eight associations who feel they have had successful long-term AMS implementations. The nine key findings: …a successful, long-term relationship with the vendor. …a stable staff. …buy-in
New White Paper Released: Nine Keys to AMS Success Read More »
Last week while speaking at the Canadian Society of Association Executives, I had ocassion to meet two women from an association that had recently purchased a new AMS from a vendor in the US. They had invested over $40,000 with the company, and at this moment, the company seems to be insolvent (e.g., they’re not
When Vendors Go Bad Read More »
There is still time to register for my upcoming teleseminar on database training, March 5, 2009, from noon to 10pm Eastern. Register here. And if you can’t make the actual event, you can still buy the recording here. “Don’t Waste Another Dollar on Training: How to Ensure Your Training Dollars are Spent For Ultimate Effectiveness”
Reminder: Teleseminar on Training Read More »
I sometimes receive RFPs from associations actually looking for association management software (which I do not produce). If you’ve ever attended one of my sessions on selecting a new AMS, you know that one of my cardinal rules is that the RFP should go out to no more than five vendors. So when I receive
Blindly Sending RFPs Read More »
The Nonprofit Technology Network (NTEN) is a great resource for, well, technology in the nonprofit sector. If you’re not familiar with them, check them out here. (Full disclosure: NTEN was once a client of mine.) And right now, NTEN is trying to raise $10,000 for their NTC scholarship fund, to help send 57 small nonprofit
NTEN is Looking for Your Help Read More »
In the January 26, 2009, issue of InformationWeek magazine, the cover story is about “vendor satisfaction.” They surveyed some 345 business technology professionals and asked them a slew of questions about their satisfaction with vendors. I found some of the results surprising. “Only 28% of the IT pros responding to our survey say key features
InformationWeek Survey has Surprising Results Read More »