I had the opportunity to attend part of Aptify’s Users Conference this year, held last week in Washington, DC. I attended last year’s event (which was Aptify’s first second) in Chicago, and my primary criticism at that time was that the presentations were far too “vendor heavy” and didn’t provide enough of the customer’s perspective. […]
Aptify Users Conference 2009 Read More »
I wrote about the concept of a “client ombudsman” a couple of years ago (you can read it in its entirety here). What I said at the time was this: “Every AMS vendor should have a client ombudsman. The ombudsman’s job is to reach out to every single client on a regular basis, to get
Finally: An "Ombudsman" at an AMS Vendor Read More »
I’ve recently added to my website a page that lists the 40+ AMS vendors that I track. The page includes a list of all the vendors plus links to each of their websites. This list is provided as a service to the association community. None of the vendors on the list have paid me anything
New Listing of Vendors Just Published Read More »
I read a lot of different magazines. Business magazines, political magazines, so-called “lifestyle” magazines (e.g., Car and Driver). Each was purchased at a different time, but over the years they have started to accumulate and overwhelm me. I don’t really have the time to read them all. And frankly, my needs have changed over time,
Magazine Subscriptions and the Accumulation of Data Read More »
I had the honor of speaking at the opening general session for NiUG International’s Discovery Conference last week in Baltimore, MD. I really enjoyed the presentation and thought it was well-received. I also had a chance to sit in on a “What’s New in iMIS 15.1” presented by Shaun Surette of ASI. Shaun outlined some
Reflections on NiUG/Improvements in iMIS Read More »
Last weekend I was sitting on the sidelines as I watched my six-year old daughter play soccer. This is the “U7” league (under 7) and I affectionately refer to it as “swarmball.” Where the ball goes, the girls swarm. It’s fun, the girls love it, and it really isn’t about winning, it’s just about having
Mindless Rules Make Me Mental Read More »
ASAE is hosting AMS Learning and Demo Day son Monday and Tuesday, October 12 and 13, 2009, at the Rockville Hilton. Day one is all about “learning” (I’m scheduled to participate in a panel discussion) and day two is a demo day where you can see one or more of the featured AMS vendor products
AMS Learning and Demo Days Read More »
I hate surveys. I’ve made it clear to anyone who will listen that I only answer one-question surveys. If your survey has pages of questions, sorry, I ain’t answerin’. I practice what I preach by conducting only one-question (okay, technically three) surveys, like my “What’s plaguing associations” survey or my BI survey. So I was
I've Answered the Survey; Now What? Read More »
In a blog post last week I discussed a handful of AMS packages available at very low cost to associations. In the post I stated the following: But I would strongly argue that if your organization cannot afford several hundred dollars per month (for SaaS fees) for access to a database specifically designed to manage
My Theory on Why Associations Won't Invest in Technology Read More »
I’m pleased to announce that I’ll be the general session speaker for the NiUG International 2009 Annual Discovery Conference, September 28 and 29, in Baltimore. My presentation on Tuesday, September 28, 2009, is entitled “Putting Your Data to Work – Tips and Tricks for Managing Data Throughout Your Organization.” This will be based on my
I'll be the General Session Speaker at NiUG Annual Discovery Conference Read More »