One of my greater pet peeves is company websites that don’t list any contact information. I see this a lot with software companies (and maybe it’s just because that’s where I’m often looking).

When I click the “contact us” link on your website, part of what I want to know is WHO is behind the company (at least show me the leadership, if not a staff listing) and WHERE that company is located. Am I dealing with a company on the East Coast of the US, the West Coast, South America, Eastern Europe, Asia? C’mon guys, give me a hint!

I understand more companies are virtual these days. But is your STAFF virtual, too? Tell me who I’m working with. What are you hiding?