Subscribe to my newsletter EDM News
The Power of the Handwritten Note
11 September 2007, by , in Data Management, 2 comments

Over the past couple of months I've written two articles for ASAE's magazine Associations Now. In both cases, once the article was publishsed, I received a couple of extra copies of the magazine and a handwritten note from Lisa Junker, the deputy editor of the magazine, thanking me for my work. Both times I was very impressed to receive the note, because in the past fifteen years that I've done volunteer work at ASAE (volunteer committee work, speaking, writing, judging), I can count on one hand the number of handwritten notes I've received. Oh sure, I get the form letter thank you, but rarely is it handwritten.

I write handwritten notes occassionally, and I'm always struck by how people react to receiving them. I almost always receive a "thank you" email in response to my notes. The simple fact is that very few of us take the time to write handwritten notes, whether to say "Thank you" or simply "Nice to meet you." That means that any handwritten note stands out.

And now that Lisa has taken the time to write me (not once, but twice) you can be sure that in the future, when she contacts me, she'll have my undivided attention.

About author:

2 Comments on "The Power of the Handwritten Note"

Lisa Junker - 11 September 2007 Reply

Wow, Wes, this blog post really made my day. Thank you for writing it! Just to make sure I'm not getting more credit than I deserve, this is actually something our editor in chief, Scott, encourages all of us on staff to do each month. I'm not sure whose idea it originally was, but I do think it's a great practice I'll take with me to any future magazine where I work. Especially as we all become more and more conversant on e-mail, texting, Twittering, etc., I absolutely agree with you that handwritten notes that arrive in the mail stand out more and more for those who receive them.

Dean Comber - 12 September 2007 Reply

I was also VERY impressed with Lisa's professionalism and was delighted to receive copies of the magazine and a handwritten letter. It's something you do not see too often anymore. Lisa is a true professional and someone I hope to speak with again in the future. Thanks Lisa!

Leave a Reply

Archives

Sign-up for EDM News

 

 

Testimonials

“Wes was able to come in and offer tangible, relevant advice that made us more productive immediately. I value his understanding of databases but more so, his understanding of how nonprofits work. There was no lost time educating him about how membership organizations are “different.” Wes recommended changes in processes as well as tips and tricks that were easy to implement made an immediate positive impact.”

Mary Pat Paris, Executive Director
International Registration Plan

“We came to Wes because we were very frustrated with our existing AMS and we wanted to improve our capabilities as soon as practicable. Wes very quickly helped us through a process of identifying our needs, identifying potential vendors, and selecting a new system that we’ll be able to move into very quickly. I especially appreciated Wes’s candor about our processes as well as the systems we were looking at. He was a great resource to have in a period of high anxiety for our organization. I would highly recommend Wes for any similar project.”

Jack Chiasson, CMP Executive Director
National Association of Life Brokerage Agencies

“Wes was able to come in and offer tangible, relevant advice that made us more productive immediately. I value his understanding of databases but more so, his understanding of how nonprofits work. There was no lost time educating him about how membership organizations are “different.” Wes recommended changes in processes as well as tips and tricks that were easy to implement made an immediate positive impact.”

Mary Pat Paris, Executive Director
International Registration Plan

Mary Pat Paris
International Registration Plan

“This is the second database implementation we’ve done since I have been at Western Arts Alliance (WAA). The first I did on my own. This time we engaged Wes Trochlil as our database planning consultant. Let me tell you, this process is a whole lot easier having Wes on your team! For a small association like WAA, it’s tempting for board and EDs to question the justification and expense of a database planning consultant. But it’s the small associations that need Effective Database Management the most. Wes strengthened our planning process, clarified our needs requirements, helped us steer around solutions that couldn’t meet our objectives, and saved us money in the long haul.”

Tim Wilson, Executive Director
Western Arts Alliance

Tim Wilson
Western Arts Alliance
%d bloggers like this: