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Testing your Training
11 December 2007, by , in Data Management, No comments

Associations spend a lot of time and money on training (or at least they should). But I wonder if any associations test for comprehension following training? And what about three-month or six-month "check-ins" to see if the training has "stuck"? Do you provide a venue for trainees to provide feedback about the training?

Training is one of those items that is so easy to cut from the budget, yet so incredibly important for long-term success of your data management system. And even if you do invest in training, how do you know if you're getting your money's worth? I'd recommend that as part of your training program you develop a structured feedback mechanism for attendees to ensure that your stated learning objectives have been accomplished. Otherwise you really have no idea if your training is working or not.

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“Wes was able to come in and offer tangible, relevant advice that made us more productive immediately. I value his understanding of databases but more so, his understanding of how nonprofits work. There was no lost time educating him about how membership organizations are “different.” Wes recommended changes in processes as well as tips and tricks that were easy to implement made an immediate positive impact.”

Mary Pat Paris, Executive Director
International Registration Plan

Mary Pat Paris
International Registration Plan

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Western Arts Alliance

Tim Wilson
Western Arts Alliance
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