Recently I met my daughter at the bus stop after school and walked her home. As we approached my house, we picked up the mail in the mailbox, which contained a fairly large Yellow Pages phone book, with a big ad for a plumber on the back of the yellow pages.
My daughter looked at the phone book, and asked me “Why is the plumber sending us this big book?”
Having grown up in a post-phone book world (we never use phone books in our house), she had no context or understanding of what a printed phone book is. So naturally, seeing a big book with the plumbers name on the book, she wondered what the book could be that the plumber would be sending us.
Not always, but often, context is required to answer a question correctly. “How well does your database work?” isn’t a question that can be answered without the additional context of “compared to what?”
So when digging for information about how data in your database is being used, be sure to provide some context to the person your questioning, to make sure you get the information you’re really seeking.
“Wes was able to come in and offer tangible, relevant advice that made us more productive immediately. I value his understanding of databases but more so, his understanding of how nonprofits work. There was no lost time educating him about how membership organizations are “different.” Wes recommended changes in processes as well as tips and tricks that were easy to implement made an immediate positive impact.”
“We came to Wes because we were very frustrated with our existing AMS and we wanted to improve our capabilities as soon as practicable. Wes very quickly helped us through a process of identifying our needs, identifying potential vendors, and selecting a new system that we’ll be able to move into very quickly. I especially appreciated Wes’s candor about our processes as well as the systems we were looking at. He was a great resource to have in a period of high anxiety for our organization. I would highly recommend Wes for any similar project.”
Mary Pat Paris, Executive Director
International Registration Plan
“This is the second database implementation we’ve done since I have been at Western Arts Alliance (WAA). The first I did on my own. This time we engaged Wes Trochlil as our database planning consultant. Let me tell you, this process is a whole lot easier having Wes on your team! For a small association like WAA, it’s tempting for board and EDs to question the justification and expense of a database planning consultant. But it’s the small associations that need Effective Database Management the most. Wes strengthened our planning process, clarified our needs requirements, helped us steer around solutions that couldn’t meet our objectives, and saved us money in the long haul.”
Tim Wilson, Executive Director
Western Arts Alliance