I talk to associations every week about the challenges they are facing with their data management systems. One of the most common issues raised is training, or more precisely, lack of training.
Regardless of the situation, in most cases associations understand that one of the reasons they are struggling with their data is because staff aren’t completely familiar with the data management system.
Here are some of the common themes I hear:
All of these issues can be addressed with training. And very often it’s actually RE-training. And there’s absolutely nothing wrong with that.
Even the very best learners only retain a small portion of what they’ve been taught. So how can you expect your staff to go through training just once and be able to use every aspect of your data management system whenever they need to?
So when you look at the issues you’re trying to address, how many of them can be addressed through training (or re-training)?
“Wes was able to come in and offer tangible, relevant advice that made us more productive immediately. I value his understanding of databases but more so, his understanding of how nonprofits work. There was no lost time educating him about how membership organizations are “different.” Wes recommended changes in processes as well as tips and tricks that were easy to implement made an immediate positive impact.”
“We came to Wes because we were very frustrated with our existing AMS and we wanted to improve our capabilities as soon as practicable. Wes very quickly helped us through a process of identifying our needs, identifying potential vendors, and selecting a new system that we’ll be able to move into very quickly. I especially appreciated Wes’s candor about our processes as well as the systems we were looking at. He was a great resource to have in a period of high anxiety for our organization. I would highly recommend Wes for any similar project.”
Mary Pat Paris, Executive Director
International Registration Plan
“This is the second database implementation we’ve done since I have been at Western Arts Alliance (WAA). The first I did on my own. This time we engaged Wes Trochlil as our database planning consultant. Let me tell you, this process is a whole lot easier having Wes on your team! For a small association like WAA, it’s tempting for board and EDs to question the justification and expense of a database planning consultant. But it’s the small associations that need Effective Database Management the most. Wes strengthened our planning process, clarified our needs requirements, helped us steer around solutions that couldn’t meet our objectives, and saved us money in the long haul.”
Tim Wilson, Executive Director
Western Arts Alliance