I’ve posted a new article on my website.

Over the past several years I’ve conducted a non-scientific survey of association executives, asking them simply what was top of mind with management of their database.

For a change of pace, I’ve asked the AMS vendors to respond to a set of three questions about how their clients are using their software. The conclusions I’ve drawn from the answers to these three questions are:

  1. Staff needs more training
  2. Associations need to review their business processes and how they use the database
  3. Staff needs more training (no, that’s not a typo)
Of course, if you’re already on my announcements list, you would have received notice of this new article right in your email box. Not signed up yet? Click here to sign up.