Subscribe to my newsletter EDM News
Don’t Let Your New Process Become a “Cash for Clunkers” Panic
27 August 2009, by , in Data Management, No comments

By some accounts, the federal government’s “Cash for Clunkers” program has been a spectacular success. Hundreds of thousands of buyers took advantage of the program and $3 billion was allocated for it.

But as this Washington Times article points out, the roll out of the program was less-than-stellar. The US Dept of Transportation had to triple its number of workers on the program, including working people around the clock seven days a week.

What can you learn from this? For starters, if you launch a new initiative that requires intense data collection, make sure you’ve tested all your systems. This program was introduced and rushed out very quickly, so I suspect testing was negligible.

In addition, you have to be sure you are able to scale your data collection needs should the response be much greater than expected. For example, I spoke with a past client of mine recently, and the day we were speaking happened to be the deadline for their abstract submissions. They typically get over 6,000 submissions. On that last day, they had already received over 2,000 submissions (in one day!) and the deadline wasn’t until midnight that day. The good news is, the system they had in place could handle that mad rush.

So don’t let your new initiatives become a “cash for clunkers” debacle. Make sure you’ve tested your systems and processes, and make sure you have scalability, should the response be much greater than you anticipated.

About author:

Archives

Sign-up for EDM News

 

 

Testimonials

“Wes was able to come in and offer tangible, relevant advice that made us more productive immediately. I value his understanding of databases but more so, his understanding of how nonprofits work. There was no lost time educating him about how membership organizations are “different.” Wes recommended changes in processes as well as tips and tricks that were easy to implement made an immediate positive impact.”

Mary Pat Paris, Executive Director
International Registration Plan

“We came to Wes because we were very frustrated with our existing AMS and we wanted to improve our capabilities as soon as practicable. Wes very quickly helped us through a process of identifying our needs, identifying potential vendors, and selecting a new system that we’ll be able to move into very quickly. I especially appreciated Wes’s candor about our processes as well as the systems we were looking at. He was a great resource to have in a period of high anxiety for our organization. I would highly recommend Wes for any similar project.”

Jack Chiasson, CMP Executive Director
National Association of Life Brokerage Agencies

“Wes was able to come in and offer tangible, relevant advice that made us more productive immediately. I value his understanding of databases but more so, his understanding of how nonprofits work. There was no lost time educating him about how membership organizations are “different.” Wes recommended changes in processes as well as tips and tricks that were easy to implement made an immediate positive impact.”

Mary Pat Paris, Executive Director
International Registration Plan

Mary Pat Paris
International Registration Plan

“This is the second database implementation we’ve done since I have been at Western Arts Alliance (WAA). The first I did on my own. This time we engaged Wes Trochlil as our database planning consultant. Let me tell you, this process is a whole lot easier having Wes on your team! For a small association like WAA, it’s tempting for board and EDs to question the justification and expense of a database planning consultant. But it’s the small associations that need Effective Database Management the most. Wes strengthened our planning process, clarified our needs requirements, helped us steer around solutions that couldn’t meet our objectives, and saved us money in the long haul.”

Tim Wilson, Executive Director
Western Arts Alliance

Tim Wilson
Western Arts Alliance
%d bloggers like this: