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Calculate the total cost of training
13 February 2009, by , in Data Management, No comments

Too often when we calculate training costs, we only consider the direct costs, e.g., trainer’s fee, room rental, food, a/v equipment, supplies, etc. What is often overlooked are the indirect costs of training, including staff time and the creation of “ill will” if the training is not executed well.

Staff costs are easy to caculate: take the number of staff in training, multiply that by the number of hours the staff person is away from their “real” work, and multiply that number by their fully loaded hourly rate. For example, say you have 5 staff away from their desks for three hours and their fully loaded hourly rate is $85. That’s 5x3x85=$1,275 of indirect costs.

But what if the training is ineffective? Now we have to add in the “cost” of “ill will.” That is, if the training is viewed as a waste of time, not only have you wasted those direct and indirect dollars, you’ve also annoyed your staff. And if the training was related to your database, you have just caused your staff to mistrust the database. Because what staff will remember is “The training was a waste” and by extension, “The database doesn’t work.”

This kind of damage is incalculable and very difficult to overcome.

That’s why I’m presenting a one-hour teleseminar entitled “Don’t Waste Another Dollar on Training: How to Ensure Your Training Dollars are Spent For Ultimate Effectiveness” from Noon to 1pm Eastern on Thursday, March 5, 2009. Click here to register. Or if you can’t attend, click here to buy the mp3 download.

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“Wes was able to come in and offer tangible, relevant advice that made us more productive immediately. I value his understanding of databases but more so, his understanding of how nonprofits work. There was no lost time educating him about how membership organizations are “different.” Wes recommended changes in processes as well as tips and tricks that were easy to implement made an immediate positive impact.”

Mary Pat Paris, Executive Director
International Registration Plan

“We came to Wes because we were very frustrated with our existing AMS and we wanted to improve our capabilities as soon as practicable. Wes very quickly helped us through a process of identifying our needs, identifying potential vendors, and selecting a new system that we’ll be able to move into very quickly. I especially appreciated Wes’s candor about our processes as well as the systems we were looking at. He was a great resource to have in a period of high anxiety for our organization. I would highly recommend Wes for any similar project.”

Jack Chiasson, CMP Executive Director
National Association of Life Brokerage Agencies

“Wes was able to come in and offer tangible, relevant advice that made us more productive immediately. I value his understanding of databases but more so, his understanding of how nonprofits work. There was no lost time educating him about how membership organizations are “different.” Wes recommended changes in processes as well as tips and tricks that were easy to implement made an immediate positive impact.”

Mary Pat Paris, Executive Director
International Registration Plan

Mary Pat Paris
International Registration Plan

“This is the second database implementation we’ve done since I have been at Western Arts Alliance (WAA). The first I did on my own. This time we engaged Wes Trochlil as our database planning consultant. Let me tell you, this process is a whole lot easier having Wes on your team! For a small association like WAA, it’s tempting for board and EDs to question the justification and expense of a database planning consultant. But it’s the small associations that need Effective Database Management the most. Wes strengthened our planning process, clarified our needs requirements, helped us steer around solutions that couldn’t meet our objectives, and saved us money in the long haul.”

Tim Wilson, Executive Director
Western Arts Alliance

Tim Wilson
Western Arts Alliance
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