Don’t forget about the people

In my speeches, my writing, and my work with clients, I often talk about the three key elements of people, process, and technology. All three are key to a successful project or a successful organization. But we can’t forget how critical “people” are in that equation....

Simplify. Always.

When I work with my clients, one of my goals is always to simplify things as much as possible. (I’m lazy by nature, so simpler is almost always better in my book!) Whether it’s the processes you use, the data you collect, or the technology you have in...

How do you eat an elephant?

One bite at a time. I’ve always loved this old joke, because it’s so applicable to any sizable project. And it’s especially true for any data clean up project. Databases are never 100% accurate. People die, people move, errors get made. That means...

It’s about ACTION

Long ago, I defined business intelligence as a business process using data to make decisions. The key to the definition is “make decisions.” That is, to take action. As consultant David Maister has said, we all know what to do, we just don’t do it....
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