Don’t get hung up on exceptions

I was once working with a client during implementation of a new association management system. At one point we got into a lengthy discussion of how to use the database to automate, as much as possible, the collection of application information from a certain type of...

Data conversion made easy

One of the biggest challenges associations face during a transition from one AMS to another is data conversion. Deciding what data to convert and getting it into the right format for the conversion can be a very tedious and fraught process. But there is one way to...

Sometimes context is required

Recently I met my daughter at the bus stop after school and walked her home. As we approached my house, we picked up the mail in the mailbox, which contained a fairly large Yellow Pages phone book, with a big ad for a plumber on the back of the yellow pages. My...

Perfection kills

Some 25 years ago, I published a printed directory for the association I worked for which ultimately won an ASAE Gold Circle award. I learned two things from that experience: Putting together a 400 page printed directory is incredibly tedious work. There was an old...
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