Do you have a “sandbox” environment?

When we were kids, the sandbox was the place you could play, and build things, and knock them down and create new things. It was a place where taking chance was encouraged because there was no real risk of doing something “bad.” In databases, the sandbox...

It’s the member’s “story”

When I work with clients on their data management systems, one of the most common requests I get is that the association would like to get a “360-degree view” of the member. What the client means, of course, is they want to be able to see everything the...

Don’t miss this important educational event

For senior leaders of learning (associations that market and sell continuing education and professional development), you won’t want to miss this free luncheon event on Friday, May 1, in Washington DC: The Leading Learning Spring Summit 2015. You can register...

Don’t forget about the people

In my speeches, my writing, and my work with clients, I often talk about the three key elements of people, process, and technology. All three are key to a successful project or a successful organization. But we can’t forget how critical “people” are in that equation....

Simplify. Always.

When I work with my clients, one of my goals is always to simplify things as much as possible. (I’m lazy by nature, so simpler is almost always better in my book!) Whether it’s the processes you use, the data you collect, or the technology you have in...
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