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Author: Wes Trochlil
26 June 2017, by , in Executive, IT, No comments
Before you sign up with a new AMS vendor, ask yourself this question: "Can I spend the next 7-10 years...
23 June 2017, by , in Data Management, No comments
I've written many times about managing exceptions and being careful not to design rules around exceptions. As a general rule...
21 June 2017, by , in Executive, No comments
As has been noted elsewhere, the AMS market has experienced significant changes over the past year. As one simple but...
19 June 2017, by , in Data Management, No comments
The irony of improving technology to better serve customers is that the better technology leads to...
23 May 2017, by , in New article, No comments
For the past 18 years, I’ve been consulting with associations of all sizes on their data management issues. One thing...
If you're looking for a new AMS, that's one of the most important questions you can ask. What makes your...
When my clients are working on implementing a new association management system, they often worry about how the members and customers will...
10 May 2017, by , in Data Management, 2 comments
I'm often asked by my clients, "What's the single most important success factor during system implementation?" That answer is easy: user...
26 April 2017, by , in AMS Vendors, Executive, No comments
Unless you live under a rock, you've heard that Community Brands recently acquired YourMembership, Abila, and Aptify. And as of 9am...
I've noticed in the past few years that more and more associations are using Salesforce as one of (if not...
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Testimonials

“Wes was able to come in and offer tangible, relevant advice that made us more productive immediately. I value his understanding of databases but more so, his understanding of how nonprofits work. There was no lost time educating him about how membership organizations are “different.” Wes recommended changes in processes as well as tips and tricks that were easy to implement made an immediate positive impact.”

Mary Pat Paris, Executive Director
International Registration Plan

“We came to Wes because we were very frustrated with our existing AMS and we wanted to improve our capabilities as soon as practicable. Wes very quickly helped us through a process of identifying our needs, identifying potential vendors, and selecting a new system that we’ll be able to move into very quickly. I especially appreciated Wes’s candor about our processes as well as the systems we were looking at. He was a great resource to have in a period of high anxiety for our organization. I would highly recommend Wes for any similar project.”

Jack Chiasson, CMP Executive Director
National Association of Life Brokerage Agencies

“Wes was able to come in and offer tangible, relevant advice that made us more productive immediately. I value his understanding of databases but more so, his understanding of how nonprofits work. There was no lost time educating him about how membership organizations are “different.” Wes recommended changes in processes as well as tips and tricks that were easy to implement made an immediate positive impact.”

Mary Pat Paris, Executive Director
International Registration Plan

Mary Pat Paris
International Registration Plan

“This is the second database implementation we’ve done since I have been at Western Arts Alliance (WAA). The first I did on my own. This time we engaged Wes Trochlil as our database planning consultant. Let me tell you, this process is a whole lot easier having Wes on your team! For a small association like WAA, it’s tempting for board and EDs to question the justification and expense of a database planning consultant. But it’s the small associations that need Effective Database Management the most. Wes strengthened our planning process, clarified our needs requirements, helped us steer around solutions that couldn’t meet our objectives, and saved us money in the long haul.”

Tim Wilson, Executive Director
Western Arts Alliance

Tim Wilson
Western Arts Alliance