“Our old system used to…”

In my experience, when associations make a database system change, staff will sometimes talk about how the old system used to work. They’ll say things like “In the old system, we could add a new individual record in two minutes; now it takes five.”...

80% is good enough – data edition

I’ve written elsewhere that 80% is Good Enough when it comes to selecting a new AMS. That is,  if you can get 80% of your functional needs met while still staying within your budget, you’re in very good shape. The same rule applies when matching data on...

Just like children, we all need boundaries

Recently I was discussing with a client their rules for how they manage event registration. As my client described the different rules for how customers can register for their events, I complimented her on how clear the rules were. She responded: “We like to...
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