When training, provide context

One of the most important things you can do when training new users in a database is to provide context. That is, prior to actually training someone on how to do something, take just a minute or two to explain WHAT you’re going to be doing, and WHY we’re...

It requires discipline to succeed

I was sitting in a  meeting recently for an organization I do volunteer work with. The organization was explaining that they are tracking “face-to-face” engagement by tracking in-person meeting registrations. When I asked if they were also tracking...

Job Listing in DC area (Reston, VA)

My colleague Jen Johnson at the National Council of Teachers of Mathematics is seeking to fill a senior manager position, overseeing customer service and order processing. The position requires someone who knows Aptify and has the ability to create views, queries, and...