“They ask, we deliver.”

I was meeting with an association executive recently to discuss how I might help them with the selection of a new AMS. During the course of the conversation, the executive director explained that when the board asked for certain sets of data about the membership, it...

$15K of research for a $30K project

An association recently contacted me to help them review some proposals they’ve received from some AMS vendors. The association is looking to replace their existing homegrown system with an off-the-shelf system (a wise choice). They’ve spent countless...

Trust is EVERYTHING

I was reminded of this again recently while shopping for a new car. Working with a local car dealer, I had narrowed my choice down to the same model of car with two different color schemes. He didn’t have the cars in stock but said he could get them. A week...

ASAE Annual Re-Cap

I just returned from the ASAE Annual Meeting in St. Louis, and wanted to share some quick thoughts on the event. The opening reception was held under the Arch, and it was great. But MAN, we could have used some air conditioning! It was hot and HUMID! The opening...