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Archives: February 2011
25 February 2011, by , in Rants and Kudos, 5 comments
Regular readers of my blogs and articles know that I'm a huge fan of Amazon. I've been buying from Amazon...
22 February 2011, by , in Rants and Kudos, No comments
For those who don't know, "uptalking" is when the speaker has a tendency to end any sentence on an "up"...
Just over a year ago I posted this item on how the Evangelical Press Association is using CiviCRM as its...
16 February 2011, by , in Data Management, No comments
I’ve posted a new article on my website. Increasingly I’m hearing from my clients that they want to create a position...
Association management software (AMS) has existed for over 20 years, so I think we can fairly say the market has...
8 February 2011, by , in Data Management, IT, No comments
When I work with my clients on selecting a new association management system, one of the first steps we take...
3 February 2011, by , in Data Management, 3 comments
According to research firm Gartner, 65 percent of self-service interactions currently escalate beyond the Web to an agent. In other words,...
1 February 2011, by , in Rants and Kudos, No comments
I recently made a donation to my local Boy Scouts of America chapter. In return for my donation (although I...

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Testimonials

“Wes was able to come in and offer tangible, relevant advice that made us more productive immediately. I value his understanding of databases but more so, his understanding of how nonprofits work. There was no lost time educating him about how membership organizations are “different.” Wes recommended changes in processes as well as tips and tricks that were easy to implement made an immediate positive impact.”

Mary Pat Paris, Executive Director
International Registration Plan

“We came to Wes because we were very frustrated with our existing AMS and we wanted to improve our capabilities as soon as practicable. Wes very quickly helped us through a process of identifying our needs, identifying potential vendors, and selecting a new system that we’ll be able to move into very quickly. I especially appreciated Wes’s candor about our processes as well as the systems we were looking at. He was a great resource to have in a period of high anxiety for our organization. I would highly recommend Wes for any similar project.”

Jack Chiasson, CMP Executive Director
National Association of Life Brokerage Agencies

“Wes was able to come in and offer tangible, relevant advice that made us more productive immediately. I value his understanding of databases but more so, his understanding of how nonprofits work. There was no lost time educating him about how membership organizations are “different.” Wes recommended changes in processes as well as tips and tricks that were easy to implement made an immediate positive impact.”

Mary Pat Paris, Executive Director
International Registration Plan

Mary Pat Paris
International Registration Plan

“This is the second database implementation we’ve done since I have been at Western Arts Alliance (WAA). The first I did on my own. This time we engaged Wes Trochlil as our database planning consultant. Let me tell you, this process is a whole lot easier having Wes on your team! For a small association like WAA, it’s tempting for board and EDs to question the justification and expense of a database planning consultant. But it’s the small associations that need Effective Database Management the most. Wes strengthened our planning process, clarified our needs requirements, helped us steer around solutions that couldn’t meet our objectives, and saved us money in the long haul.”

Tim Wilson, Executive Director
Western Arts Alliance

Tim Wilson
Western Arts Alliance