Don’t Miss Snowtech 2010

The ASAE Tech Conference was snowed out, but you can still see the session I was going to present. I’m participating in Snowtech 2010, which features several of the sessions that were not presented at the 2010 ASAE Tech Conference. My session, entitled...

Take our Snowpocolypse Survey

David Gammel of High Context Consulting and I are fielding a survey, The Snowpocalypse Operations Survey, to assess how the repeated snow storms over the past couple of weeks impacted your operations, in particular how you think it impacted your external facing...

Two New Articles Posted

Two new articles have been posted to my website. The first is The Untapped Sources of Business Intelligence. For many associations, useful behavioral data exists beyond what is typically managed in the AMS. And while this data may not be as easily accessible as the...