Oh, the changes I’ve seen…

The end of 2009 marked the end of my first decade as a consultant. In that time I’ve consulted with over 100 associations, ranging in size from 1 staff to over 700 staff. Ten years is a long time, especially in the technology realm. As I look back over those ten...

Less work now means more work later

Very often I learn my clients are managing data in a way that is “easier” for now, but winds up creating much more work later. Some immediate examples: Using a third party registration company to manage meeting registration (less work) and importing the...