Forrester Research Validates My Writing

Here is Forrester Research on user how to get more value from your CRM implementation: “The biggest culprit in keeping organizations from fully taking advantage of their CRM implementations is user adoption — a longtime scourge of successful CRM...

Social Media as a Time Sucker

I have accounts on Twitter, Facebook, and Linkedin, and I write blog posts here at least twice a week. I don’t spend too much time on any of them, but this analysis from Alan Weiss on the potential for social media to eat away at your time is pretty disturbing....

My fifth favorite tip…

This is the last in a series of tips from my book, Put Your Data to Work: 52 Tips and Techniques for Effectively Managing Your Database. I’ve been asked by several people which of the tips are my favorites. So this series of blog posts focuses on five of them....

My fourth favorite tip…

This is the fourth in a series of tips from my book, Put Your Data to Work: 52 Tips and Techniques for Effectively Managing Your Database, I’ve been asked by several people which of the tips are my favorites. So this series of blog posts focuses on five of them....

My third favorite tip…

This is the third in a series of tips from my book, Put Your Data to Work: 52 Tips and Techniques for Effectively Managing Your Database, I’ve been asked by several people which of the tips are my favorites. So this series of blog posts focuses on five of them....

My second favorite tip…

This is the second in a series of tips from my book, Put Your Data to Work: 52 Tips and Techniques for Effectively Managing Your Database, I’ve been asked by several people which of the tips are my favorites. So this series of blog posts focuses on five of them....
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