New Article Posted

I’ve posted a new article on my website, entitled “Establishing a Contact Tracking Policy.” Of course, if you’re already on my announcements list, you would have received notice of this new article right in your email box. Not signed up yet?...

Reports are Better than Queries

I’m often asked by my clients, when pulling data, if they should use a report or a query. The answer, of course, is it depends on the final use of the information that is output. A simple rule of thumb is that if you need to present the data externally (e.g., a...