Establishing Priorities

When converting to a new data management system, you are faced with many decisions regarding priorities. There is so much going on at once that you'll have to decide where you'll focus your time first and what can be held for later. (I call these issues...

Not every decision made will be correct

When working with associations on implementation of their databases, there are points throughout the process where we will have to make a decision, whether it's about how to set up a particular part of the database, whether or not to convert or collect certain...

SIIA Release Survey on Social Media

The Software & Information Industry Association (SIIA) has released a survey of how businesses are using social media. The contents of the survey can be found here. The survey looks to be based on 134 responses of business to business (B2B) companies. Some...

FAQs – Do you have them?

FAQs are "frequently asked questions." My question for you is: Do you have FAQs on your website for your members and customers? And do you have FAQs available internally for your staff (on an intranet or even just a network-accessible file)?...

Serving Suggestions for your Database?

I was having some crackers and cheese spread (Wispride Port Wine) the other day, and noticed something on the side of the cheese spread container: serving suggestions. That's right, suggestions on how to use my cheese spread. Now why do you suppose the...

A Simple Training Tip

If you do training, whether one-on-one, or in a classroom setting, here's a tip that will increase the learning retention of your students. When you are walking them through a new process (e.g., selling a product in the database) follow these three steps:...